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Topic Author Last updated date Replies Views Rating
SECURE PAY EMV BANDWITH REQUIREMENT [View all]
I can't seem to get an answer from my VAR on this, any one have any idea the actual internet bandwidth to process an EMV transaction with the ingenico
shilosmith59May-28-17 08:36 AM
by ang
9301 ---
Replies to this topic:
RE: SECURE PAY EMV BANDWITH REQUIREMENT, RobE, Apr 13th 2017, #1
RE: SECURE PAY EMV BANDWITH REQUIREMENT, shilosmith59, Apr 14th 2017, #2
RE: SECURE PAY EMV BANDWITH REQUIREMENT, chaz_nbs, Apr 17th 2017, #3
RE: SECURE PAY EMV BANDWITH REQUIREMENT, shilosmith59, Apr 18th 2017, #4
      RE: SECURE PAY EMV BANDWITH REQUIREMENT, aaron.axvig, Apr 19th 2017, #5
           RE: SECURE PAY EMV BANDWITH REQUIREMENT, Alanna, May 22nd 2017, #6
RE: SECURE PAY EMV BANDWITH REQUIREMENT, shilosmith59, May 23rd 2017, #7
RE: SECURE PAY EMV BANDWITH REQUIREMENT, smeyer, May 24th 2017, #8
Re: SECURE PAY EMV BANDWITH REQUIREMENT, ang, May 28th 2017, #9

Time and day of week specific reporting [View all]
Hi All, Does anyone know if there is a way to run a report for a specific day of the week for the entire year and also a time group? I would like
naedidarMay-27-17 07:22 PM
by srudner
236 ---
Replies to this topic:
RE: Time and day of week specific reporting, thbglibbie, May 27th 2017, #1
RE: Time and day of week specific reporting, srudner, May 27th 2017, #2

Location and Bins [View all]
Have an inventory of more than 50,000 items, in three store locations and a Distribution Center. Initially thought the use of bins would provide us a
PAgustinMay-24-17 09:23 PM028 ---

Multiple Loyalty Programs for a single customer [View all]
Has anyone tried tackling a way that a single customer use multiple loyalty programs? Like for a pet store. Buy 10 bags of cat food get 1 free Bu
chaz_nbsMay-24-17 01:51 PM
by chipal
294 ---
Replies to this topic:
RE: Multiple Loyalty Programs for a single customer, srudner, Apr 17th 2017, #1
RE: Multiple Loyalty Programs for a single customer, chipal, May 24th 2017, #2

mailing invoices and statements [View all]
I'm new to this user group and have a low tech question. I'm using SQL version 8.4 When I print my customer invoices and statements the addresses do
WhitePondCraigMay-24-17 11:15 AM
by David
163 ---
Replies to this topic:
RE: mailing invoices and statements, David, May 24th 2017, #1

cash drawer wont open if User logged in [View all]
If we log into the register as Admin, it works. Logged in as User, no. Epson tmv88 Usb printer driven cash drawer. printer setup identical on both acc
shilosmith59May-23-17 01:19 PM036 ---

Duplicate payment to customer [View all]
Hi We're having a sudden issue with the ingenico units. Please note we have not since Nov 2016 updated our systems. In the month of April we've start
AlannaMay-22-17 04:42 PM049 ---

CPSQL 8.5.2.1 EMV [View all]
Since updating to use EMV, we are getting an error when doing "Payonaccount" using credit card. The error: Duplicate transaction: conflicts with TTID
rcareyMay-22-17 04:06 PM
by texasalt
288 ---
Replies to this topic:
RE: CPSQL 8.5.2.1 EMV, RobE, May 19th 2017, #1
RE: CPSQL 8.5.2.1 EMV, texasalt, May 22nd 2017, #2

Counterpoint 8,5 latest OS and DB compatibilities [View all]
Microsoft Windows Server 2012 Server end of mainstream support is next year and Microsoft SQL Server 2012 end of mainstream support is in 4 months, Ju
psitecMay-22-17 01:42 PM
by RobE
7169 ---
Replies to this topic:
RE: Counterpoint 8,5 latest OS and DB compatibilities, posfixitmike, Mar 31st 2017, #1
RE: Counterpoint 8,5 latest OS and DB compatibilities, RobE, Mar 31st 2017, #2
      RE: Counterpoint 8,5 latest OS and DB compatibilities, posfixitmike, Apr 03rd 2017, #3
           RE: Counterpoint 8,5 latest OS and DB compatibilities, RobE, Apr 04th 2017, #4
                RE: Counterpoint 8,5 latest OS and DB compatibilities, RobE, May 19th 2017, #5
                     RE: Counterpoint 8,5 latest OS and DB compatibilities, Extascy2, May 19th 2017, #6
                          RE: Counterpoint 8,5 latest OS and DB compatibilities, RobE, May 22nd 2017, #7

Accounting package for SQL [View all]
Recently upgraded to CP SQL and need to upgrade accounting software. Prefer a cloud based system that is fully integrated with CP SQL. Currently usi
SnowdogMay-19-17 02:16 PM
by RobE
5141 ---
Replies to this topic:
RE: Accounting package for SQL, srudner, Apr 19th 2017, #1
RE: Accounting package for SQL, RobE, Apr 19th 2017, #2
RE: Accounting package for SQL, Snowdog, Apr 20th 2017, #4
RE: Accounting package for SQL, Snowdog, Apr 20th 2017, #3
      RE: Accounting package for SQL, RobE, May 19th 2017, #5

EMV Signatures and Database Size [View all]
I am posting this as a courtesy, as it may affect many merchants out there, and many NCR partners. One of our clients had a database that was ballo
RobEMay-19-17 02:14 PM
by RobE
1131 ---
Replies to this topic:
RE: EMV Signatures and Database Size, RobE, May 19th 2017, #1

Receivings Table [View all]
Can someone tell me what tables in the SQL Server hold the receivings data?? I have explored the PO tables and cannot seem to find the data. I can
dtilton_bohmeMay-18-17 02:14 PM
by mckirchy1
278 ---
Replies to this topic:
RE: Receivings Table, srudner, May 09th 2017, #1
RE: Receivings Table, mckirchy1, May 18th 2017, #2

Email Clients & Merging [View all]
Has anyone had experience with merging emails fro and external email client, in this case MailChimp, with your customer profiles? We used to use Custo
horti_goofMay-08-17 07:48 AM
by smeyer
179 ---
Replies to this topic:
RE: Email Clients & Merging, smeyer, May 08th 2017, #1

Reports for store credit/gift cards [View all]
We need to generate reports for our liabilities, specifically store credits on file and gift cards still outstanding. We do not have the accounting pa
uniformclosetMay-03-17 01:38 PM
by srudner
382 ---
Replies to this topic:
RE: Reports for store credit/gift cards, hewittsgarden, May 03rd 2017, #1
RE: Reports for store credit/gift cards, uniformcloset, May 03rd 2017, #2
RE: Reports for store credit/gift cards, srudner, May 03rd 2017, #3

Counterpoint SQL slow searches [View all]
All of a sudden searching items or customers is being very slow. Can be up to a minute that the computer is frozen until it brings up the results. I a
hewittsgardenMay-03-17 09:57 AM055 ---

Alarming issue - Software Bug [View all]
Recently upgraded to 8.5.2.1 - Discovered an issue with partially received gift cards that are being doubled and allowing a shopper to use the card f
ATS2015Apr-27-17 11:48 AM
by RobE
6254 ---
Replies to this topic:
RE: Alarming issue - Software Bug, smeyer, Apr 18th 2017, #1
RE: Alarming issue - Software Bug, ATS2015, Apr 18th 2017, #2
RE: Alarming issue - Software Bug, posfixitmike, Apr 19th 2017, #3
RE: Alarming issue - Software Bug, ATS2015, Apr 20th 2017, #4
      RE: Alarming issue - Software Bug, posfixitmike, Apr 20th 2017, #5
RE: Alarming issue - Software Bug, RobE, Apr 27th 2017, #6

Debit card chip cards [View all]
We are having problems with taking debit cards NCR claims that they are not certified to take debit cards yet and all have to be process as credit c
accounting@camerax.comApr-27-17 11:43 AM
by RobE
1127 ---
Replies to this topic:
RE: Debit card chip cards, RobE, Apr 27th 2017, #1

ingenico card reader [View all]
Does anyone knows who fixes this machine? Thank you, Linda Haynes
accounting@camerax.comApr-27-17 11:42 AM
by RobE
170 ---
Replies to this topic:
RE: ingenico card reader, RobE, Apr 27th 2017, #1

CPSQL 8.5.2 Direct Interface with QB 2014 Premiere [View all]
We have a client who recently started using CPSQL 8.5.2 and is using QB 2014 Premiere for their accounting package. We have CP set up to perform a dir
RobEApr-20-17 10:43 AM
by RobE
1101 ---
Replies to this topic:
RE: CPSQL 8.5.2 Direct Interface with QB 2014 Premiere, RobE, Apr 20th 2017, #1

Receiver Adjustments and Purchase Order #s [View all]
We are not using the vouchering component of CPSQL yet. But we do still make Purchasing Adjustments after we get the vendor's invoice. Obviously, the
Kelly ReedApr-19-17 10:26 PM
by Extascy2
275 ---
Replies to this topic:
RE: Receiver Adjustments and Purchase Order #s, Kelly Reed, Apr 19th 2017, #1
RE: Receiver Adjustments and Purchase Order #s, Extascy2, Apr 19th 2017, #2

NCR User Conference [View all]
Is anyone going to the NCR User Conference? http://digital.len os.com/ncr/Synergy20 17/Content/Home A ny feedback from prior events?
Kelly ReedApr-18-17 02:18 PM
by kephartt
2143 ---
Replies to this topic:
RE: NCR User Conference, Extascy2, Apr 12th 2017, #1
RE: NCR User Conference, kephartt, Apr 18th 2017, #2

Can someone help me with a coupon/discount? [View all]
We re trying to setup a discount in v8 so that if the customer presents a coupon they can get 10% of a category of items. Thanks steve
smeyerApr-18-17 01:27 PM
by kephartt
1133 ---
Replies to this topic:
RE: Can someone help me with a coupon/discount?, kephartt, Apr 18th 2017, #1

Ingenico problems since EMV upgrade. [View all]
Since upgrading our system to include the EMV chip, we have been having problems with the Ingenico iCS250s disconnecting. We have tried new drivers, c
smeyerApr-17-17 12:26 PM
by Kerick34
15418 ---
Replies to this topic:
RE: Ingenico problems since EMV upgrade., srudner, Mar 27th 2017, #1
RE: Ingenico problems since EMV upgrade., RobE, Mar 27th 2017, #2
RE: Ingenico problems since EMV upgrade., smeyer, Mar 28th 2017, #3
RE: Ingenico problems since EMV upgrade., smeyer, Mar 28th 2017, #4
RE: Ingenico problems since EMV upgrade., posfixitmike, Mar 29th 2017, #5
RE: Ingenico problems since EMV upgrade., clewis, Mar 29th 2017, #6
RE: Ingenico problems since EMV upgrade., smeyer, Mar 29th 2017, #7
RE: Ingenico problems since EMV upgrade., Alanna, Mar 30th 2017, #8
RE: Ingenico problems since EMV upgrade., smeyer, Apr 06th 2017, #10
RE: Ingenico problems since EMV upgrade., Kerick34, Apr 03rd 2017, #9
RE: Ingenico problems since EMV upgrade., smeyer, Apr 06th 2017, #11
RE: Ingenico problems since EMV upgrade., smeyer, Apr 06th 2017, #12
      RE: Ingenico problems since EMV upgrade., Kerick34, Apr 06th 2017, #13
           RE: Ingenico problems since EMV upgrade., smeyer, Apr 10th 2017, #14
                RE: Ingenico problems since EMV upgrade., Kerick34, Apr 17th 2017, #15

MORE emailing from Counterpoint [View all]
Whenever I email a document from CounterPoint-- regardless of whether it is a completed Ticket, an Order, or a Quote -- the filename of the PDF attach
Kelly ReedApr-17-17 09:17 AM
by posfixitmike
1104 ---
Replies to this topic:
RE: MORE emailing from Counterpoint, posfixitmike, Apr 17th 2017, #1

Tax Exception Reports Blank [View all]
Hi All, I am having issues getting my Tax Exceptions reports to print data telling me who bought merchandise that was sales tax exempt. I can get f
naedidarApr-14-17 12:31 PM
by naedidar
3100 ---
Replies to this topic:
RE: Tax Exception Reports Blank, srudner, Apr 12th 2017, #1
RE: Tax Exception Reports Blank, srudner, Apr 12th 2017, #2
      RE: Tax Exception Reports Blank, naedidar, Apr 14th 2017, #3

Customization development [View all]
I'm wondering if there are any CounterPoint customization developers out there that would be able to get Valutec gift cards working inside CounterPoin
aaron.axvigApr-06-17 11:28 AM
by aaron.axvig
2102 ---
Replies to this topic:
RE: Customization development, smeyer, Apr 06th 2017, #1
RE: Customization development, aaron.axvig, Apr 06th 2017, #2

Allow Manual EMV CC entry for payment on an A/R [View all]
There is a button for Manually entering a Credit Card with the new EMV ingenicos ( ie phone orders). We need this functionality added to Pay on Accoun
shilosmith59Apr-06-17 10:42 AM
by smeyer
1129 ---
Replies to this topic:
RE: Allow Manual EMV CC entry for payment on an A/R, smeyer, Apr 06th 2017, #1

Does anyone on here use orders as default? [View all]
Does anyone on here use orders as default?
smeyerApr-06-17 10:31 AM
by smeyer
8658 ---
Replies to this topic:
RE: Does anyone on here use orders as default?, rcarey, Apr 19th 2016, #1
RE: Does anyone on here use orders as default?, smeyer, Apr 20th 2016, #2
      RE: Does anyone on here use orders as default?, Alanna, Jun 24th 2016, #3
           RE: Does anyone on here use orders as default?, smeyer, Jun 29th 2016, #4
                Adding Return Lines onto Order Documents, Kelly Reed, Mar 28th 2017, #5
                     RE: Adding Return Lines onto Order Documents, smeyer, Mar 28th 2017, #6
                          RE: Adding Return Lines onto Order Documents, Kelly Reed, Mar 29th 2017, #7
                               RE: Adding Return Lines onto Order Documents, smeyer, Apr 06th 2017, #8

Best way to handle running tabs? [View all]
I have a number of entities that need an account set up to be paid on in intervals, but various items are picked up at random. Is there a good way
PerodinApr-03-17 07:50 AM
by posfixitmike
5122 ---
Replies to this topic:
RE: Best way to handle running tabs?, Alanna, Mar 30th 2017, #1
RE: Best way to handle running tabs?, Perodin, Mar 30th 2017, #2
      RE: Best way to handle running tabs?, posfixitmike, Mar 31st 2017, #3
           RE: Best way to handle running tabs?, Perodin, Mar 31st 2017, #4
                RE: Best way to handle running tabs?, posfixitmike, Apr 03rd 2017, #5

Non-invetory Item COGS [View all]
Using CounterPoint SQL V8.5.1. Set up consignment items as non-inventory via a database import. Each item contained Last Cost, but not COS%. Updated t
sstarrMar-31-17 10:17 AM
by posfixitmike
11797 ---
Replies to this topic:
RE: Non-invetory Item COGS, srudner, Apr 25th 2016, #1
RE: Non-invetory Item COGS, sstarr, May 23rd 2016, #5
RE: Non-invetory Item COGS, aboutface, Apr 28th 2016, #2
RE: Non-invetory Item COGS, posfixitmike, May 05th 2016, #3
RE: Non-invetory Item COGS, sstarr, May 23rd 2016, #4
      RE: Non-invetory Item COGS, posfixitmike, May 25th 2016, #6
RE: Non-invetory Item COGS, Kelly Reed, Mar 28th 2017, #7
RE: Non-invetory Item COGS, posfixitmike, Mar 29th 2017, #8
      RE: Non-invetory Item COGS, Kelly Reed, Mar 29th 2017, #9
           RE: Non-invetory Item COGS, posfixitmike, Mar 31st 2017, #11
RE: Non-invetory Item COGS, Alanna, Mar 30th 2017, #10
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