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Topic Author Last updated date Replies Views Rating
We strongly recommend that you install Counterpoint on ... [View all]
Hello all, at NCR Counterpoint it is said the following "We strongly recommend that you install Counterpoint on a different server from Microsoft
JoieJan-20-18 02:08 PM
by srudner
118 ---
Replies to this topic:
RE: We strongly recommend that you install Counterpoint..., srudner, Jan 20th 2018, #1

Accounting package for SQL [View all]
Recently upgraded to CP SQL and need to upgrade accounting software. Prefer a cloud based system that is fully integrated with CP SQL. Currently usi
SnowdogJan-20-18 01:58 PM
by srudner
7341 ---
Replies to this topic:
RE: Accounting package for SQL, srudner, Apr 19th 2017, #1
RE: Accounting package for SQL, RobE, Apr 19th 2017, #2
RE: Accounting package for SQL, Snowdog, Apr 20th 2017, #4
RE: Accounting package for SQL, Snowdog, Apr 20th 2017, #3
RE: Accounting package for SQL, RobE, May 19th 2017, #5
RE: Accounting package for SQL, Joie, Jan 20th 2018, #6
      RE: Accounting package for SQL, srudner, Jan 20th 2018, #7

What accounting software do you use to integrate with C... [View all]
Hello all, Does anyone have a recommendation on what accounting software to used for NCR counterpoint 8.5 ? Preferably that can integrate : AP/
JoieJan-19-18 08:54 PM05 ---

Start with blank last user ID [View all]
How can I can get the user ID to be blank when CPSQL first launches? If there is no setting, I would like to know where it gets the last ID from.
megatronJan-19-18 06:51 PM
by srudner
113 ---
Replies to this topic:
RE: Start with blank last user ID, srudner, Jan 19th 2018, #1

Round up for charity [View all]
I've searched and can't find a work around - is there a way to "round up" tickets for charity? Or is there a version that we've not upgraded to yet t
lisawiegmanJan-19-18 03:14 PM
by megatron
371 ---
Replies to this topic:
RE: Round up for charity, srudner, Jan 18th 2018, #1
RE: Round up for charity, lisawiegman, Jan 18th 2018, #2
RE: Round up for charity, megatron, Jan 19th 2018, #3

Quickbooks Integration [View all]
I just asked POS Highway about this. Not much time to consult with them. And they said Counterpoin integrates with Quickbooks only at General Ledge
JoieJan-16-18 10:17 AM
by Joie
257 ---
Replies to this topic:
RE: Quickbooks Integration, srudner, Jan 16th 2018, #1
RE: Quickbooks Integration, Joie, Jan 16th 2018, #2

Zebra Changing Stripes! [View all]
Zebra Technologies will be raising their prices for Labels, Tags, and Ribbons this February. The Counterpoint Users Group carries the full-line of
WebmasterJan-11-18 12:45 PM062 ---

Items [View all]
Does anyone know of a way to grant a user access to everything under Inventory/Ite ms but take away the ability to add/delete SKUS?
mckirchy1Jan-05-18 10:10 AM
by kephartt
8344 ---
Replies to this topic:
RE: Items, Extascy2, Sep 05th 2017, #1
RE: Items, mckirchy1, Sep 06th 2017, #2
RE: Items, Extascy2, Sep 07th 2017, #3
      RE: Items, mckirchy1, Sep 07th 2017, #4
RE: Items, posfixitmike, Nov 09th 2017, #6
RE: Items, Robyn625, Nov 02nd 2017, #5
RE: Items, kephartt, Jan 04th 2018, #7
RE: Items, kephartt, Jan 05th 2018, #8

Command agent has stopped [View all]
I am getting a command center agent has stopped working. Counterpoint seems to still work without any problems though. That pop up is driving me crazy
aaron427Jan-04-18 02:07 PM
by aaron427
278 ---
Replies to this topic:
RE: Command agent has stopped, srudner, Jan 04th 2018, #1
RE: Command agent has stopped, aaron427, Jan 04th 2018, #2

Contract Pricing [View all]
Does anyone know a way to copy pricing rules from one group to another?
BrownsuniformsJan-04-18 01:41 PM
by kephartt
389 ---
Replies to this topic:
RE: Contract Pricing, srudner, Jan 04th 2018, #1
RE: Contract Pricing, kephartt, Jan 04th 2018, #3
RE: Contract Pricing, kephartt, Jan 04th 2018, #2

Upgrade from 8.4.6.7 to 8.5.4 not working [View all]
I am trying a to do a dry-run upgrade of 8.4.6.7 to 8.5.4 (latest version), and it doesn't seem to be working correctly. The upgrade app appears to
KevinSJan-04-18 01:23 PM
by rcarey
9267 ---
Replies to this topic:
RE: Upgrade from 8.4.6.7 to 8.5.4 not working, posfixitmike, Dec 19th 2017, #1
RE: Upgrade from 8.4.6.7 to 8.5.4 not working, Kerick34, Dec 19th 2017, #2
RE: Upgrade from 8.4.6.7 to 8.5.4 not working, posfixitmike, Dec 20th 2017, #5
RE: Upgrade from 8.4.6.7 to 8.5.4 not working, KevinS, Dec 19th 2017, #3
      RE: Upgrade from 8.4.6.7 to 8.5.4 not working, posfixitmike, Dec 20th 2017, #4
      RE: Upgrade from 8.4.6.7 to 8.5.4 not working, KevinS, Dec 20th 2017, #6
           RE: Upgrade from 8.4.6.7 to 8.5.4 not working, posfixitmike, Dec 20th 2017, #7
                RE: Upgrade from 8.4.6.7 to 8.5.4 not working, KevinS, Dec 21st 2017, #8
      RE: Upgrade from 8.4.6.7 to 8.5.4 not working, rcarey, Jan 04th 2018, #9

POS Use Paycode for change [View all]
Change is due at POS, but the message says, "No change paycode defined" Where are change paycodes setup?
megatronJan-03-18 09:20 AM
by megatron
164 ---
Replies to this topic:
RE: POS Use Paycode for change, megatron, Jan 03rd 2018, #1

isc250 and XR5 line display conflict [View all]
Situation here and so far support has not been any help. installed XR5 with line display. it is using new device frame work. CP version 8.5.3 with
chaz_nbsDec-20-17 12:34 PM
by chaz_nbs
277 ---
Replies to this topic:
RE: isc250 and XR5 line display conflict, posfixitmike, Dec 19th 2017, #1
RE: isc250 and XR5 line display conflict, chaz_nbs, Dec 20th 2017, #2

two locations with computer issues [View all]
Hi We have two locations that have issues. One definitely has crappy bandwidth which I can attribute to a lot of their issues. However, the other has
AlannaDec-19-17 03:11 PM
by posfixitmike
5119 ---
Replies to this topic:
RE: two locations with computer issues, Extascy2, Nov 20th 2017, #1
RE: two locations with computer issues, Alanna, Nov 20th 2017, #2
      RE: two locations with computer issues, Extascy2, Nov 20th 2017, #3
           RE: two locations with computer issues, Alanna, Nov 21st 2017, #4
RE: two locations with computer issues, posfixitmike, Dec 19th 2017, #5

How do I update Vendor Item Costs using Data Interchang... [View all]
In CPv7, using Data Interchange, I could take a vendor's CSV file, search for that specific vendor's VendorItem# and update the cost. How can I do
Kelly ReedDec-19-17 03:04 PM
by posfixitmike
3132 ---
Replies to this topic:
RE: How do I update Vendor Item Costs using Data Interc..., Extascy2, Dec 12th 2017, #1
RE: How do I update Vendor Item Costs using Data Interc..., Extascy2, Dec 13th 2017, #2
RE: How do I update Vendor Item Costs using Data Interc..., posfixitmike, Dec 19th 2017, #3

How to select printer for reports [View all]
Is there a method to configure printer selection when Print is clicked? The current method seems archaic, convoluted and un-intuitive. Have to drop d
megatronDec-14-17 02:46 PM
by srudner
192 ---
Replies to this topic:
RE: How to select printer for reports, srudner, Dec 14th 2017, #1

Use Azure SQL [View all]
Is it possible to use Azure SQL for CPSQL? How? Installation complains that the version is unsupported and exits. Perhaps there is someway to force i
megatronDec-07-17 03:49 PM
by aaron.axvig
392 ---
Replies to this topic:
RE: Use Azure SQL, aaron.axvig, Dec 06th 2017, #1
RE: Use Azure SQL, megatron, Dec 07th 2017, #2
      RE: Use Azure SQL, aaron.axvig, Dec 07th 2017, #3

[Help] Exporting Database Info from NCR Radiant CR [View all]
I apologize if this is not the correct section, or even site, to post this but I'm currently running out of solutions. A local customer of mine nee
mbxioDec-02-17 05:34 PM
by Extascy2
10134 ---
Replies to this topic:
RE: [Help] Exporting Database Info from NCR Radiant CR, srudner, Nov 30th 2017, #1
RE: [Help] Exporting Database Info from NCR Radiant CR, srudner, Nov 30th 2017, #2
      RE: [Help] Exporting Database Info from NCR Radiant CR, mbxio, Nov 30th 2017, #3
           RE: [Help] Exporting Database Info from NCR Radiant CR, mbxio, Nov 30th 2017, #4
                RE: [Help] Exporting Database Info from NCR Radiant CR, srudner, Nov 30th 2017, #5
                RE: [Help] Exporting Database Info from NCR Radiant CR, Extascy2, Nov 30th 2017, #6
                     RE: [Help] Exporting Database Info from NCR Radiant CR, mbxio, Nov 30th 2017, #7
                          RE: [Help] Exporting Database Info from NCR Radiant CR, Extascy2, Dec 01st 2017, #8
                               RE: [Help] Exporting Database Info from NCR Radiant CR, mbxio, Dec 01st 2017, #9
                                    RE: [Help] Exporting Database Info from NCR Radiant CR, Extascy2, Dec 02nd 2017, #10

Dashboard access from the internet [View all]
Hi, Does anyone have implemented the Counterpoint 8 dashboard access from the internet? SSL VPN? HELP.
psitecDec-01-17 01:23 PM
by srudner
4119 ---
Replies to this topic:
RE: Dashboard access from the internet, srudner, Nov 30th 2017, #1
RE: Dashboard access from the internet, psitec, Dec 01st 2017, #2
      RE: Dashboard access from the internet, psitec, Dec 01st 2017, #3
           RE: Dashboard access from the internet, srudner, Dec 01st 2017, #4

CP Email [View all]
Our CP is getting deathly slow. Takes forever to load and send email. Anyone out there have a trick or know of settings to change this? Thanks,
nealfeNov-24-17 12:34 PM053 ---

Primary vendor [View all]
When trying to change the primary vendor of an item (as the vendor has changed), it says "multiple record found for query", what does this mean? It do
SheelahNov-21-17 04:16 PM
by kephartt
2146 ---
Replies to this topic:
RE: Primary vendor, Robyn625, Nov 03rd 2017, #1
RE: Primary vendor, kephartt, Nov 21st 2017, #2

Accounting Software [View all]
We have been looking for accounting software that interfaces with CP. Our dealer is suggesting Passport CashPoint V12.05 because we run multiple com
nealfeNov-18-17 09:30 PM
by Extascy2
8272 ---
Replies to this topic:
RE: Accounting Software, hewittsgarden, Oct 19th 2017, #1
RE: Accounting Software, nealfe, Oct 19th 2017, #2
RE: Accounting Software, Brent Charles, Nov 15th 2017, #3
RE: Accounting Software, Extascy2, Nov 15th 2017, #4
RE: Accounting Software, dirizarry, Nov 16th 2017, #5
RE: Accounting Software, Extascy2, Nov 17th 2017, #6
      RE: Accounting Software, dirizarry, Nov 17th 2017, #7
           RE: Accounting Software, Extascy2, Nov 18th 2017, #8

Gift Card Amount Adjustment Edit [View all]
How do I add money back to a gift card or gift certificate that was used by mistake? The ticket has already posted.
bethbolineNov-14-17 12:15 PM
by BeccaG64
2182 ---
Replies to this topic:
RE: Gift Card Amount Adjustment Edit, posfixitmike, Oct 10th 2017, #1
RE: Gift Card Amount Adjustment Edit, BeccaG64, Nov 14th 2017, #2

Nicelabel sucks [View all]
Hi all, I made the mistake of trying to nudge my label a bit to make it more legible and only had the demo version of Nicelabel installed on my ser
naedidarNov-08-17 03:11 PM
by Extascy2
3268 ---
Replies to this topic:
RE: Nicelabel sucks, Extascy2, Oct 27th 2017, #1
RE: Nicelabel sucks, naedidar, Nov 08th 2017, #2
      RE: Nicelabel sucks, Extascy2, Nov 08th 2017, #3

Who is using version 8.5.3? [View all]
Is anyone using 8.5.3 yet? If so, what do you like about it and what challenges are you facing? Thank you.
Kelly ReedOct-31-17 11:51 PM
by Extascy2
6381 ---
Replies to this topic:
RE: Who is using version 8.5.3?, ThatGuy, Oct 24th 2017, #1
RE: Who is using version 8.5.3?, systemsrbt, Oct 26th 2017, #2
RE: Who is using version 8.5.3?, Kerick34, Oct 27th 2017, #3
RE: Who is using version 8.5.3?, Extascy2, Oct 28th 2017, #4
      RE: Who is using version 8.5.3?, Kerick34, Oct 31st 2017, #5
           RE: Who is using version 8.5.3?, Extascy2, Oct 31st 2017, #6

Rounding up for charity? [View all]
My boss wants to do a charity drive where we would round up the customer's total to the next dollar amount and that extra "rounded up" money would be
joepaddOct-25-17 09:14 AM
by LAConsulting
2199 ---
Replies to this topic:
RE: Rounding up for charity?, srudner, Oct 16th 2017, #1
RE: Rounding up for charity?, LAConsulting, Oct 25th 2017, #2

Anyone using 8.5.2 with Server 2016? [View all]
We need a new server and obviously want to use the most up to date server softwares. We are not ready to move to 8.5.3 yet. And I cannot find any docu
Kelly ReedOct-20-17 06:16 PM
by systemsrbt
4169 ---
Replies to this topic:
RE: Anyone using 8.5.2 with Server 2016?, srudner, Oct 18th 2017, #1
RE: Anyone using 8.5.2 with Server 2016?, rcarey, Oct 19th 2017, #2
RE: Anyone using 8.5.2 with Server 2016?, Kelly Reed, Oct 19th 2017, #3
      RE: Anyone using 8.5.2 with Server 2016?, systemsrbt, Oct 20th 2017, #4

Gross Subtotal in 8.5.1 [View all]
Hello, When building the touchscreen, how do we get the 'Gross Subtotal' to appear in the Totals block? I just don't see it available in any of the f
PeteNOct-20-17 03:39 PM088 ---

How to let clients check their Loyalty Points online? [View all]
Hi! We are using CounterPoint SQL. Is there a way we could let our clients check their Loyalty Points balance online. Thanks in advance.
SheelahOct-19-17 03:16 PM
by bmzero
1219 ---
Replies to this topic:
RE: How to let clients check their Loyalty Points onlin..., bmzero, Oct 19th 2017, #1

Default Statement Email Return Address [View all]
I am setting up bulk statement emailing. Is there anyway to set the default return address specifically for statement emailing, or does CounterPoint a
TLMullerOct-18-17 03:11 PM074 ---
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