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Topic Author Last updated date Replies Views Rating
Transaction Speed [View all]
We have several cash register locations across our property - 5 registers in total. Four of the registers are Radiant all-in-one touch screen machine
thbglibbieSep-26-17 10:05 AM
by aaron.axvig
353 ---
Replies to this topic:
RE: Transaction Speed, Extascy2, Sep 15th 2017, #1
RE: Transaction Speed, thbglibbie, Sep 25th 2017, #2
      RE: Transaction Speed, aaron.axvig, Sep 26th 2017, #3

e-Invoice default to 'My Address' [View all]
Anyone know how to make the e-Invoice from field default to 'My Address' rather than 'Default'? We have several locations, each with their own emai
PeteNSep-25-17 03:41 PM08 ---

Layaway Tax upfront [View all]
Any ideas how to make a Layaway ticket collect the tax when making the initial deposit? Many states require tax to be paid when taking a deposit. S
PeteNSep-25-17 03:34 PM04 ---

Counterpoint SQL Time and Attendance [View all]
Wondering if anyone out there has used the Counterpoint clock-in and out feature? If someone is using the feature, are you using it for more than 150
PAgustinSep-25-17 09:11 AM
by srudner
125 ---
Replies to this topic:
RE: Counterpoint SQL Time and Attendance, srudner, Sep 25th 2017, #1

Zoom - for Remote Location [View all]
We are a multi-site configuration and we had to recently replace our remote server. We have everything moved and have replication up and running. Ou
johnSep-22-17 08:49 AM025 ---

Contract Pricing [View all]
I am having trouble setting up contract pricing. It seems as though I have all the necessary info saved however it does not reflect on a ticket. Pleas
BrownsuniformsSep-15-17 03:11 PM
by Extascy2
543 ---
Replies to this topic:
RE: Contract Pricing, Extascy2, Sep 14th 2017, #1
RE: Contract Pricing, Brownsuniforms, Sep 15th 2017, #2
      RE: Contract Pricing, Extascy2, Sep 15th 2017, #3
           RE: Contract Pricing, Brownsuniforms, Sep 15th 2017, #4
                RE: Contract Pricing, Extascy2, Sep 15th 2017, #5

Importing items [View all]
Are you able to import all item's information in one shot? Or are there information that needs to be imported separately?
SheelahSep-15-17 09:10 AM020 ---

Scheduled Tasks won't run [View all]
Suddenly our overnight unattended tasks will not execute any more. Every night we were running Post Tickets and Reconcile Credit Cards. Neither proces
Kelly ReedSep-13-17 12:52 PM
by Kelly Reed
147 ---
Replies to this topic:
RESOLVED, Kelly Reed, Sep 13th 2017, #1

Items [View all]
Does anyone know of a way to grant a user access to everything under Inventory/Ite ms but take away the ability to add/delete SKUS?
mckirchy1Sep-07-17 11:26 AM
by mckirchy1
472 ---
Replies to this topic:
RE: Items, Extascy2, Sep 05th 2017, #1
RE: Items, mckirchy1, Sep 06th 2017, #2
      RE: Items, Extascy2, Sep 07th 2017, #3
           RE: Items, mckirchy1, Sep 07th 2017, #4

How do you handle special order items? [View all]
WE have always used a generic non-inventory item that we could change price and description on to sell special order items at our stores. the manager
smeyerSep-07-17 11:21 AM
by mckirchy1
372 ---
Replies to this topic:
RE: How do you handle special order items?, mckirchy1, Sep 05th 2017, #1
RE: How do you handle special order items?, smeyer, Sep 07th 2017, #2
      RE: How do you handle special order items?, mckirchy1, Sep 07th 2017, #3

XR5 and Epson TM88iv [View all]
Hey Folks. I have had a heck of a time installing this new XR5 and getting the devices to work. Trying to hook up an Epson TM-T88iv with the 25p
chaz_nbsSep-01-17 02:29 PM
by Kerick34
568 ---
Replies to this topic:
RE: XR5 and Epson TM88iv, shilosmith59, Aug 31st 2017, #1
RE: XR5 and Epson TM88iv, srudner, Aug 31st 2017, #2
RE: XR5 and Epson TM88iv, srudner, Aug 31st 2017, #3
RE: XR5 and Epson TM88iv, posfixitmike, Sep 01st 2017, #4
RE: XR5 and Epson TM88iv, Kerick34, Sep 01st 2017, #5

Counterpoint to Quickbooks Integration Specialist [View all]
We are looking for someone in the Western NJ, Eastern PA area who is a specialist with Counterpoint to Quickbooks Integration. Can anyone refer someon
supercrazySep-01-17 08:59 AM035 ---

Print Multiple Tax Authorities [View all]
Using CP SQL v 8.5.1. I need to print two lines of tax: Tax 5.5% PIF 2.5% I've created two tax authorities with the appropriate tax amounts. I
sstarrAug-30-17 10:32 AM
by srudner
144 ---
Replies to this topic:
RE: Print Multiple Tax Authorities, srudner, Aug 30th 2017, #1

Looking for Items>Lookup shortcut [View all]
Is there a key command that will bring up the lookup window while in Inventory>Items?
PerodinAug-24-17 01:12 PM
by kephartt
2137 ---
Replies to this topic:
RE: Looking for Items>Lookup shortcut, Perodin, Aug 18th 2017, #1
RE: Looking for Items>Lookup shortcut, kephartt, Aug 24th 2017, #2

user zoom [View all]
Hi As there is no security protocol currently in SQL for this I wonder if anyone has done a custom one. Any place that you enter a user ID you can
AlannaAug-24-17 01:05 PM
by kephartt
2104 ---
Replies to this topic:
RE: user zoom, Alanna, Aug 22nd 2017, #1
RE: user zoom, kephartt, Aug 24th 2017, #2

INFO ON RETURN TICKETS [View all]
We use Validated returns to process all of our store returns and we're having issues with getting original sales ticket info onto return tickets (Bill
COTHRONS_SECURITYAug-24-17 12:11 PM042 ---

Privacy drug store [View all]
Hi All, Am operating several drug stores running CP sql. customers are complaining about privacy at the check out counter. when a customer brin
wellmax1Aug-24-17 10:35 AM
by posfixitmike
7132 ---
Replies to this topic:
RE: Privacy drug store, chaz_nbs, Aug 15th 2017, #1
RE: Privacy drug store, wellmax1, Aug 15th 2017, #2
      RE: Privacy drug store, chaz_nbs, Aug 15th 2017, #3
           RE: Privacy drug store, Extascy2, Aug 16th 2017, #4
RE: Privacy drug store, megatron, Aug 21st 2017, #5
RE: Privacy drug store, Alanna, Aug 22nd 2017, #6
RE: Privacy drug store, posfixitmike, Aug 24th 2017, #7

Credit Card Processing OUTSIDE of CP [View all]
Has anyone decided to process EMV credit cards outside of Counterpoint? We recently upgraded to 8.5.2, and are not happy with the single PCI complian
LAConsultingAug-17-17 08:31 AM
by LAConsulting
6244 ---
Replies to this topic:
RE: Credit Card Processing OUTSIDE of CP, srudner, Aug 16th 2017, #1
RE: Credit Card Processing OUTSIDE of CP, LAConsulting, Aug 16th 2017, #2
      RE: Credit Card Processing OUTSIDE of CP, Extascy2, Aug 16th 2017, #3
           RE: Credit Card Processing OUTSIDE of CP, LAConsulting, Aug 16th 2017, #4
                RE: Credit Card Processing OUTSIDE of CP, Extascy2, Aug 16th 2017, #5
                     RE: Credit Card Processing OUTSIDE of CP, LAConsulting, Aug 17th 2017, #6

Tracking GL Accounts [View all]
Can someone walk me through the steps of tracking the GL Accounts Counterpoint hits when something is manually vouchered?
DDOOLEYAug-11-17 06:42 PM
by cp911
195 ---
Replies to this topic:
RE: Tracking GL Accounts, cp911, Aug 11th 2017, #1

Check Constraint Violation [View all]
We have a Layaway that has been released and will not post. It has an error reference of "Check constraint violation -- The INSERT statement conflicte
jhlanmarkAug-10-17 07:56 AM
by jhlanmark
6141 ---
Replies to this topic:
RE: Check Constraint Violation , Robyn625, Jul 19th 2017, #1
RE: Check Constraint Violation , jhlanmark, Aug 07th 2017, #3
RE: Check Constraint Violation , jhlanmark, Aug 07th 2017, #4
      RE: Check Constraint Violation , srudner, Aug 08th 2017, #5
           RE: Check Constraint Violation , jhlanmark, Aug 10th 2017, #6
RE: Check Constraint Violation , Kerick34, Jul 19th 2017, #2

Delete User [View all]
Hello. I want to delete old users but I am getting errors on some of them that says "Cannot delete a user with live documents." Where do I find
dtilton_bohmeAug-05-17 06:40 PM
by Extascy2
1117 ---
Replies to this topic:
RE: Delete User, Extascy2, Aug 05th 2017, #1

CP SQL Version and NCR Secure Pay with EMV [View all]
Is anyone running Counterpoint SQL version 8.4.6 service pack 14 with NCR Secure Pay and EMV? I'm told that I have to upgrade to 8.5.3 to permit the
mcrawfordJul-31-17 08:37 AM
by posfixitmike
2146 ---
Replies to this topic:
RE: CP SQL Version and NCR Secure Pay with EMV, srudner, Jul 28th 2017, #1
RE: CP SQL Version and NCR Secure Pay with EMV, posfixitmike, Jul 31st 2017, #2

Purchasing Advise for ALL locations [View all]
I am trying to run a Days of Supply Purchasing Advise for ALL locations. I was hoping the system would look at the inventory available across ALL lcoa
Kelly ReedJul-22-17 04:16 PM
by Extascy2
6146 ---
Replies to this topic:
RE: Purchasing Advise for ALL locations, srudner, Jul 21st 2017, #1
RE: Purchasing Advise for ALL locations, Kelly Reed, Jul 21st 2017, #2
      RE: Purchasing Advise for ALL locations, srudner, Jul 21st 2017, #3
RE: Purchasing Advise for ALL locations, Extascy2, Jul 21st 2017, #4
RE: Purchasing Advise for ALL locations, Kelly Reed, Jul 22nd 2017, #5
      RE: Purchasing Advise for ALL locations, Extascy2, Jul 22nd 2017, #6

statements [View all]
we have 2 stores, when doing statements the remit address is the main store by default on the statements. we would like to have each store's customers
johnJul-20-17 02:16 PM
by john
2124 ---
Replies to this topic:
RE: statements, Robyn625, Jul 19th 2017, #1
RE: statements, john, Jul 20th 2017, #2

Receiving's in 8.5.2 [View all]
Hey all, Trying to figure out a better way to receive against a PO. If we receive a large box of items from our vendor that is not organized, we woul
GregJul-20-17 12:49 PM
by Greg
5158 ---
Replies to this topic:
RE: Receiving's in 8.5.2, Robyn625, Jul 19th 2017, #1
RE: Receiving's in 8.5.2, Greg, Jul 20th 2017, #2
      RE: Receiving's in 8.5.2, Robyn625, Jul 20th 2017, #4
           RE: Receiving's in 8.5.2, Greg, Jul 20th 2017, #5
RE: Receiving's in 8.5.2, srudner, Jul 20th 2017, #3

Upgrading from v7 [View all]
Planning an upgrade from V7 in the near future. Anyone that's gone through the process have some advice that you wish you'd known? Users of Custome
MikebJul-14-17 06:25 PM
by Extascy2
7166 ---
Replies to this topic:
RE: Upgrading from v7, Kelly Reed, Jul 10th 2017, #1
RE: Upgrading from v7, Mikeb, Jul 11th 2017, #2
RE: Upgrading from v7, Mikeb, Jul 11th 2017, #3
      RE: Upgrading from v7, Kelly Reed, Jul 12th 2017, #4
           RE: Upgrading from v7, Extascy2, Jul 12th 2017, #5
                RE: Upgrading from v7, Mikeb, Jul 14th 2017, #6
                     RE: Upgrading from v7, Extascy2, Jul 14th 2017, #7

CP SQL version 8.5.2 [View all]
Since I've updated to this latest version of Counterpoint I am no longer able to minimize windows. They disappear and can not find them or maximize th
Dan LJul-12-17 01:28 PM
by Dan L
4273 ---
Replies to this topic:
RE: CP SQL version 8.5.2, posfixitmike, Jun 26th 2017, #1
RE: CP SQL version 8.5.2, Dan L, Jun 26th 2017, #2
      RE: CP SQL version 8.5.2, posfixitmike, Jul 05th 2017, #3
           RE: CP SQL version 8.5.2, Dan L, Jul 12th 2017, #4

Counterpoint SQL slow searches [View all]
All of a sudden searching items or customers is being very slow. Can be up to a minute that the computer is frozen until it brings up the results. I a
hewittsgardenJul-11-17 06:02 PM
by Robyn625
2221 ---
Replies to this topic:
RE: Counterpoint SQL slow searches, Robyn625, Jul 11th 2017, #1
RE: Counterpoint SQL slow searches, Robyn625, Jul 11th 2017, #2

Installing 2 instances of CP on the same Workstation [View all]
We have set up a second server to test 8.5.3. But when we install the client on a workstation that has 8.5.2 on it, it seems to want to install into t
Kelly ReedJul-11-17 04:12 PM
by Mikeb
2123 ---
Replies to this topic:
RE: Installing 2 instances of CP on the same Workstatio..., Extascy2, Jul 10th 2017, #1
RE: Installing 2 instances of CP on the same Workstatio..., Mikeb, Jul 11th 2017, #2

What does your Loyalty Program look like [View all]
We currently have a buy $250 get $10 program. We currently feel that it is just free money we are handing out. There is no expiration or insensitive t
rob_arcJul-10-17 05:50 PM
by Kelly Reed
2199 ---
Replies to this topic:
RE: What does your Loyalty Program look like, Martin Tuttle, Jun 24th 2017, #1
RE: What does your Loyalty Program look like, Kelly Reed, Jul 10th 2017, #2
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