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Topic Author Last updated date Replies Views Rating
CP7 ecommerce NOT CPOnline [View all]
I've searched this site AND the googleverse with NO luck so far on this. We are starting a small ecommerce website to supplement our mostly telephone
firepuppyAug-25-17 02:05 PM052 ---

Installation setup [View all]
I lost the installation setup of CounterPoint 7.5. Can anyone send me the installation setup.
tibhilAug-25-17 01:58 PM
by firepuppy
175 ---
Replies to this topic:
RE: Installation setup, firepuppy, Aug 25th 2017, #1

V 7.5 invoice headers don't print [View all]
After install on new hardware the invoices print but without the header. Any suggestions?
andylAug-09-17 09:46 AM072 ---

can't see adjustment comments [View all]
Hi Folks, When I make a inventory adjustment I leave a comment in field #7. Later, when I run an Inventory History report, I can't see the comment.
out5Aug-03-17 09:14 AM074 ---

Help with moving CP data [View all]
Hey guys. I have very little knowledge about cp but a customer of mine uses it and his server has died. I managed to get his hard drive copied so i
nickel78Jul-14-17 02:35 PM
by Mikeb
1155 ---
Replies to this topic:
RE: Help with moving CP data, Mikeb, Jul 14th 2017, #1

Crystal Reports error when emailing E-Quotes [View all]
Greetings all, I have a user who gets a Crystal Reports error every time she try's to send an E-Quote from Counter Point. Customer is using Outlook
mike@acttechnologies.comJul-07-17 07:14 PM
by TLMuller
1186 ---
Replies to this topic:
RE: Crystal Reports error when emailing E-Quotes, TLMuller, Jul 07th 2017, #1

CP Gateway - End Of Life????? [View all]
My Counterpoint Support Rep told me that NCR is discontinuing CPGateway in the Autumn of 2017 and I won't be able to process credit cards through CPV7
phil rainesJun-29-17 08:37 PM
by Extascy2
1204 ---
Replies to this topic:
RE: CP Gateway - End Of Life?????, Extascy2, Jun 29th 2017, #1

Long live CP V7 [View all]
CP has been very reliable to my business, SQL is to expensive and i find it not as complete as CP 7. Anybody have acces to CP source code, or has mad
jrosaJun-19-17 03:52 PM0169 ---

touchscreen has 2 icons in taskbar? [View all]
Anyone know why this might happen? CP V7.5.20 Windows XP SP3 Recently one register started to display 2 of the CP icons in the taskbar at the botto
nicknick1972Jun-16-17 03:20 PM
by t_long
1219 ---
Replies to this topic:
RE: touchscreen has 2 icons in taskbar?, t_long, Jun 16th 2017, #1

pci compliance counter point 7 [View all]
Does anyone know if counter point 7.5.20 is pci compliant with use of cp gateway?
jriversApr-04-17 05:44 PM
by Webmaster
2377 ---
Replies to this topic:
RE: pci compliance counter point 7 , Extascy2, Mar 30th 2017, #1
RE: pci compliance counter point 7 , operations, Apr 04th 2017, #2

SQL user setup on another computer [View all]
Does anyone have a check list for setting up a remote computer for SQL? I thought I only needed to run cpwrkset but it actually loaded version 7 on th
stratman726Apr-03-17 04:51 PM
by stratman726
2274 ---
Replies to this topic:
RE: SQL user setup on another computer, Extascy2, Apr 01st 2017, #1
RE: SQL user setup on another computer, stratman726, Apr 03rd 2017, #2

PERVASIVE SQL VER 9 [View all]
hI ALL I'M IN DESPERATE NEED OF A COPY OF PERVASIVE SQL SERVER V 9. THANKS.
marcus_2384Mar-29-17 02:56 PM
by Mikeb
3471 ---
Replies to this topic:
RE: PERVASIVE SQL VER 9, Extascy2, Dec 30th 2016, #1
RE: PERVASIVE SQL VER 9, marcus_2384, Dec 30th 2016, #2
      RE: PERVASIVE SQL VER 9, Mikeb, Mar 29th 2017, #3

CPOnline End of Life [View all]
I've been notified by NCR that CounterPoint Online is being discontinued as of September 30, 2017. I was told that I would either have to upgrade t
phil rainesMar-20-17 09:26 AM0304 ---

Cover for Radiant Register [View all]
I want to cover my Radiant Registers and my Counterpoint partner says NCR does not offer covers. Can anybody provide a link to "Covers for Counterp
Brent CharlesMar-20-17 08:34 AM0206 ---

On hand 1- Available 0 [View all]
Hello. I have a couple items that are showing on hand 1/available 0. The products were sold under MISC so i am not sure how the counts were changed
accounting@themenagerie.comJan-20-17 06:07 AM
by marcus_2384
1450 ---
Replies to this topic:
RE: On hand 1- Available 0, marcus_2384, Jan 20th 2017, #1

Stand alone credit card processing [View all]
I know I am late to the game but have decided to take credits cards off of V7 and move to stand alone. Is there a procedure to add a pay code and rem
tjensonDec-27-16 12:33 PM0373 ---

Gift cards in CP version 7 [View all]
I'm looking for advice on how setup CP V7 to start issuing gift cards to customers that meet certain purchase requirements, and how to accept them in
acepumpNov-21-16 01:30 PM
by acepump
4590 ---
Replies to this topic:
RE: Gift cards in CP version 7, Extascy2, Nov 15th 2016, #1
RE: Gift cards in CP version 7, acepump, Nov 17th 2016, #2
      RE: Gift cards in CP version 7, Extascy2, Nov 18th 2016, #3
           RE: Gift cards in CP version 7, acepump, Nov 21st 2016, #4

Moving inventory from one location to another [View all]
We used to have two locations, but have since moved into one shared location. Is there a way to move a batch of inventory, based on parameters like
onionriverNov-15-16 11:30 AM
by Mikeb
1527 ---
Replies to this topic:
RE: Moving inventory from one location to another, Mikeb, Nov 15th 2016, #1

error after install [View all]
Hi all, When I click on the Counterpoint icon, I get this error. file: synrunw error code: 114, pc=0, call=1, seg=0 I hope someone has had
danielmwattNov-04-16 02:45 PM
by Chuck
51397 ---
Replies to this topic:
RE: error after install, extascy, Nov 14th 2012, #1
RE: error after install, danielmwatt, Nov 20th 2012, #2
RE: error after install, Chuck, Nov 03rd 2016, #3
      RE: error after install, Extascy2, Nov 04th 2016, #4
           RE: error after install, Chuck, Nov 04th 2016, #5

CPV7 and Windows 10 [View all]
We are still running Counterpoint Version 7 on Windows XP. Wondering if anyone can tell me if CPV7 works with Windows 10? Thanks. cp user
cp-userOct-25-16 07:27 PM
by kknight
2603 ---
Replies to this topic:
RE: CPV7 and Windows 10, Webmaster, Oct 12th 2016, #1
RE: CPV7 and Windows 10, kknight, Oct 25th 2016, #2

ITEM NOT STOCKED AS THIS LOCATION [View all]
We opened a new store and the person entering new items into counterpoint did not have authority for both locations. They were able to create the ite
KelstarSep-28-16 02:08 PM
by CPDrone
31167 ---
Replies to this topic:
RE: ITEM NOT STOCKED AS THIS LOCATION, CPDrone, Mar 10th 2014, #1
RE: ITEM NOT STOCKED AS THIS LOCATION, nytro114sale, Jun 26th 2016, #2
      RE: ITEM NOT STOCKED AS THIS LOCATION, CPDrone, Sep 28th 2016, #3

CP 7.5.17 [View all]
I just started working for a retailer who has CP 7.5.17, I find the system to be a little confusing since I need to memorize function keys which delay
ejglenSep-28-16 02:02 PM
by CPDrone
1523 ---
Replies to this topic:
RE: CP 7.5.17, CPDrone, Sep 28th 2016, #1

CounterPoint 7.5 File Error 033 [View all]
Our server crashed and I was forced to run chkdsk booted from Windows Server CD to get it to boot into Windows. When trying to start CounterPoint I re
mintaAug-14-16 04:31 PM
by firepuppy
1657 ---
Replies to this topic:
RE: CounterPoint 7.5 File Error 033, firepuppy, Aug 14th 2016, #1

e-mail receipt works.... [View all]
FYI...Long ago, when 7.5.19 was introduced the e-mail a receipt feature didn't work. Now with the latest service pack, it works. you may have to def
PedalPowerctAug-08-16 01:35 PM
by ToolGuy
62208 ---
Replies to this topic:
RE: e-mail receipt works...., andyl, Jan 17th 2012, #1
RE: e-mail receipt works...., ToolGuy, Dec 28th 2015, #2
RE: e-mail receipt works...., woodenshoealaska, Jan 08th 2016, #3
RE: e-mail receipt works...., ToolGuy, Jan 21st 2016, #4
RE: e-mail receipt works...., rex, Aug 04th 2016, #5
      RE: e-mail receipt works...., ToolGuy, Aug 08th 2016, #6

Error 037 when trying to print to \\Server\printshare [View all]
Hi, I'm on CP 7.5.16 installed on Windows 2012 R2. When trying to print a ticket from a register that is setup to print to a device ID \\server\pri
neilyeeAug-04-16 01:31 PM
by firepuppy
2671 ---
Replies to this topic:
RE: Error 037 when trying to print to \\Server\printsha..., megatron, Aug 04th 2016, #1
RE: Error 037 when trying to print to \\Server\printsha..., firepuppy, Aug 04th 2016, #2

compatibilty of v7 with sha-2 [View all]
hi fellow users: can the version 7 be made compatible to be sha-2(secure hash algorithm) from sha-1?
sbbc2001Jul-05-16 08:50 PM0553 ---

Print Invoice From Posted Ticket? [View all]
I need to print an invoice from a ticket that was posted months ago. I am using V7. Can anyone help? John
johnamesJun-08-16 05:22 PM
by Extascy2
1658 ---
Replies to this topic:
RE: Print Invoice From Posted Ticket?, Extascy2, Jun 08th 2016, #1

Error 013 when trying to print [View all]
When trying to print receipts, I'm given the 013 error code. My printer is an Epson and is on the printer list and is listed as the default. What i
AshleyPMay-02-16 11:35 PM
by firepuppy
21032 ---
Replies to this topic:
RE: Error 013 when trying to print, Kelly Reed, Jun 03rd 2015, #1
RE: Error 013 when trying to print, firepuppy, May 02nd 2016, #2

Message from WorldPay [View all]
Just got the following from NCR. Think it's relevant to CPv7 or just CPSQL? "On Tuesday, April 19, 2016, Microsoft will release an operating system
Kelly ReedMay-02-16 06:53 PM
by firepuppy
1837 ---
Replies to this topic:
RE: Message from WorldPay, firepuppy, May 02nd 2016, #1

File error 047 on file .../SYDATA/SYSPLF [View all]
Spooled Reports Index filed gets corrupted. Counterpoint v7.5.11 on ScoUnix 5.0.6 This has happened to me several times now. The first time I p
tcenterApr-21-16 11:06 AM
by 4726888
12094 ---
Replies to this topic:
RE: File error 047 on file .../SYDATA/SYSPLF, 4726888, Apr 21st 2016, #1
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